The first step in the process will be reaching out to the Property Manager to discuss if a transfer is even possible. Then you will be asked to complete a transfer form and go through a re-application process. To begin the process, contact the Property Manager.

Very easily. It just involves letting your Property Manager know, completing some paperwork, and paying the full security deposit. The amount of the security deposit equals your one month's rent.

You are responsible for your Guests. Guests may not spend the night in your apartment for more than 3 days in a row and no more than 5 days in any month. If your guest will be parking their car at the property, they will need a Guest parking pass.

A move out disposition will be emailed to you within 30 days of your move out. If you have any questions about your move out disposition, email support@zencorr.com . Do Not call the property, they will not be able to help you.

At the Main Entry is a Call System. Your name will be listed in the Contact Directory. As shown below. Visitors will find your name by scrolling through it. Here is the Phone Number for the Calling System 267-436-0201 for you to save as a Contact. To Grant them access through the Front Door, on your phone - Press the 6 and then the Star (*) Key. Note: System may not be compatible with some Jitter Bug phones.

Information about our Laundry Rooms is found here.

Before you item arrives, contact the Property Manager about delivery instructions and accessing the freight elevator. ​ Email details to CenterSquare@Zencorr.com at least 72 hours in advance of the delivery. You will receive a response within 24 hours. Include this information: Your Name Apartment Number Time of delivery Note: Deliveries must occur during business hours.

Use our New Tenant Dashboard link https://www.zencorrproperties.com/new-resident to find information about your Upcoming Move-In; from how much you still owe, to setting up your Hub account and so much more. If you don't find the help you need, reach out to our Leasing Team at centersquareleasing@zencorr.com.

You will receive a FOB which will be used to enter into the Building from the main entry and all of the side doors. The key FOB is also used to access the Package Room. The FOB is specifically assigned to each Tenant. ​For assistance to replace a lost ,damaged or malfunctioning key/FOB, contact us at CenterSquare@Zencorr.com or Call Us at 215-345-7550. There is a FEE for the replacement of any lost or damaged key or FOB. Refer to the Rules and Regulations of your Lease for more information about this topic.

As a resident of this property, you are required to have Tenant Liability Insurance Coverage with at least $100,000 coverage per occurrence and “Center Square Apartments” must be named as an “Additional Insured”.       The Certificate of Insurance provided by your agent will have this on it. If you are ever in doubt, always refer to the Insurance section of your Lease.

You are responsible for your Guests. Guests may not spend the night in your apartment for more than 3 days in a row and no more than 5 days in any month. If your guest will be parking their car at the property, they will need a Guest parking pass.

Here is the format for your mailing address. Your Name 555 North Board Street Apt # (Tower) - (Unit #) Doylestown, PA 18901 Here is an example: Jane Smith-Doe 555 North Broad Street Apt # A-999 Doylestown, PA 18901 Contact the US Postal Service to update your mailing address.

To obtain a guest parking pass, visit this link:

Yes. The ideal participant is someone who is good about keeping their apartment clean and in tip-top shape while living in it.

Very easily. It just involves letting your Property Manager know, completing some paperwork, and paying the full security deposit. The amount of the security deposit equals your one month's rent.

No. The fee is the cost to buy-down your security deposit.

After you move out, you will receive a final reconciliation of what you owe and you will have the obligation to pay the remaining balance.

No. Unfortunately, there will not be another opportunity to enroll into this program. It must be done before you sign the Lease.

That depends on how long you stay. The goal of this program is to avoid having to pay large security deposits up front and tying up your hard earned cash. The program is flexible so you can opt out of it at anytime by paying the security deposit if your plan is to stay a resident long-term.

An eCheck is an electronic transfer payment from our bank account to your bank account. It is commonly called an “eCheck” because it is like an electronic check that is automatically deposited into the account of your choosing.

The monthly fee is based on the amount of the security deposit you want to pay. -$250 Security Deposit - The buy down monthly fee will be $55.00 -$350 Security Deposit - The buy down monthly fee will be $45.00 -$450 Security Deposit - The buy down monthly fee will be $35.00

No. The monthly fee is the cost to buy-down your security deposit obligation.

You will be charged for damages on your final reconciliation. The security deposit you paid will go towards that and if you owe a balance, then you will be obligated to pay it.

You would be referred to a collection agency. Also, your rental history with our property is reported to credit bureaus and would be reflected on your future credit reporting.

It is important to understand the terms and policies contained in your Lease. If you have questions about your Lease, the renewal process or issues related to your residency, please reach out to your Property Manager. Contact: Tel. 267-406-4007 Email: CSAManager@Zencorr.com

No Visiting Pets! All Pets must be Registered. Before getting a new pet, be sure to review the Breed Restrictions AND Rules and Regulations in your Lease. ​There is a Limit of 1 Pet per unit. Exceptions granted cats and very small dogs; if you've previously had them. Maximum Dog weight Limit at full maturity should not exceed 60 lbs. Dogs must be licensed per Pennsylvania State Laws. Breed restrictions apply: Restricted Breed: Pit Bulls, Bull Terriers, American Staffordshire Terriers, Rottweilers, German Shepherds, Doberman Pinchers, Chows, Presa Canarios, Akitas, Wolf Hybrids, Huskies, Alaskan Malamutes and Bull Mastiffs. To register, you will need: current photo, and a certificate from a Veterinarian and Vaccination Records evidencing each pet’s required inoculations. To start the process, complete this form follow this Link.

If the issue is life threatening or you fear for your safety, call 911. To Report an incident, a concern or to make a complaint, you may complete this form: https://forms.office.com/pages/responsepage.aspx?id=78Tk-hy3vUSWjT_f5XIwMAjSzbUNALdHnb4Yd_5qtONUNENOREE2SFpVTVBGQjBXNlNPM0pGQlBXOC4u

There is WIFI available in the first floor common areas. Passwords to connect to our private Wifi Network: Center.Square.Guest A Password: centersquare1 Center.Square.Guest B Password: centersquare2 Center.Square.Lounge Password: Open (No password)

To remove services from your Lease, complete the Removal of Services Form follow this link.

To obtain a guest parking pass, visit this link: Guest Parking

The Property is not responsible for lost or stollen packages. As long as the Carrier delivers the packages properly, you will receive them. Contact the Delivery Carrier about lost, stollen or undelivered packages.

Packages delivered to a resident will be left in the Package room. The Resident's Key Fob to their apartment will also unlock the Package Room Door.

Before you item arrives, contact the Property Manager about delivery instructions and accessing the freight elevator. ​ Email details to CenterSquare@Zencorr.com at least 72 hours in advance of the delivery. You will receive a response within 24 hours. Include this information: Your Name Apartment Number Time of delivery Note: Deliveries must occur during business hours.

Services outlined in the Lease are only provided to the Financially Responsible Tenants. For an "Other Occupant", packages will be delivered in C/O the Primary Tenant. eg. Jane Smith c/o John Doe Apt A999. Family caregivers, POA, Authorized Agents assisting a Tenant should have their email address associated with the package. This way they will receive the notifications when there is a delivery. Property Employees are not authorized to remove packages unless with the written permission from the Financially Responsible Tenant.

Question: The Carrier said they delivered my package, but I can't find it. Answer: Contact the carrier for a proof of delivery. Question: My package is lost or stollen. Answer: The Property is not responsible for lost or stollen packages. As long as the Carrier delivers the packages properly, you will receive them. Contact the Delivery Carrier about lost, stollen or undelivered packages.

When your Tenant Liability insurance coverage does not meet the requirements of your Lease or when you do not have proof of coverage, you will be automatically enrolled in a Property Liability Policy. This will provide liability cover to the property only. It will not provide insurance liability coverage for anything else. The cost for this is $9.50/mth (pricing subject to change without notice), billed at the full amount the moment you are enrolled. In other words, once you are enrolled, you are covered for that entire month. The fee is recurring on the 1st of every month thereafter.     Once you provide proof of your own coverage, you will be unenrolled. NOTE: No credit will be issued for any partial month’s coverage. You simply will not be billed any longer starting the following month.

Renter’s Insurance may be purchased from any Insurance Provider. As a convenience, you may purchase insurance coverage directly through the Resident Portal from Roost Renter’s Insurance. Simply follow the steps to receive a quote for the amount of coverage you need and then become enrolled directly through your portal.    When you purchase a policy from ROOST, the policy information will be automatically updated into your Tenant Profile.   IMPORTANT - YOU DO NOT HAVE TO USE ROOST INSURANCE. Zencorr is not affiliated with Roost Insurance.

Renters Insurance insures the Tenant’s own belongings- meaning the stuff you own in your apartment; clothes, computers, any valuables, etc. Tenant Liability Insurance insures the Tenant for damage they cause to their apartment, other apartments, the building etc.

As a resident of this property, you are required to have Tenant Liability Insurance Coverage with at least $100,000 coverage per occurrence and “Center Square Apartments” must be named as an “Additional Insured”.       The Certificate of Insurance provided by your agent will have this on it. If you are ever in doubt, always refer to the Insurance section of your Lease.

Per Pennsylvania Law, the Landlord has up to 30 days to provide you with a reconciliation of charges and the security deposit; if applicable.

We strongly encourage all departing tenants to use the eCheck option. Zencorr CANNOT GUARANTEE the services of the United States Postal Service if you chose to have your refund check mailed to you. If your check is lost or never arrives, to request a replacement - the cost will be $50 for a stop pay fee, plus $50 for processing fees.

You can easily make an elevator reservation here: Schedule

We understand that it is time for you to move on. Here is a link to our Virtual Move Out Guide to help you through this process: https://www.zencorrproperties.com/moveoutprocess

We are sorry to hear that you are in disagreement with the move out assessment performed on your apartment. You may submit your dispute in writing to support@zencorr.com. Once the Landlord receives the dispute, it may take up to 15 days to complete a review of your residency file. You will receive a response in writing.

To dispose of a Bulky item at our Dumpsters, you can do it yourself for a $50 fee per item or we will remove it for you after you move out for $95 per item. Complete the form found in the Resident Move Out Section.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.